I purchased my BRZ from 2000 miles away. Shannon and Michael were both incredibly easy to work with and thoughtful. They did everything they said they would when they said. They even took pictures of my car waiting safely in the garage for its cross country pick up & as the driver was loading my car on the truck so I could see it getting ready for its road trip. I absolutely cannot say enough good things about my in working with them and Don Miller.

We dealt with Don Miller downtown and on the West Side in the past, and I was never disappointed with sales OR service. Our latest experience at East bears this out as well. We bought a new car even though we were trying to go another year with our old one! After spending 8 hours between sales and service, having some value-added tweaks done at our own request, I feel like these guys are there to make the car buying and service experiences as seamless as possible. It was surreal for a few days - we had trouble absorbing all of what transpired. They were universally patient and forthcoming with advice and answers to questions. There were even unexpected happy surprises along the way. Subaru is the best car on the road, and buying one at East is the best experience possible. Simple beginning service was done efficiently. Our portable satellite radio was installed with the wiring under the console so it would be out of sight and not in the way at no additional charge. Jim spent a lot of time with us, showing us the new features of the 2013 Outback, some of which we were not aware of, since we were hoping to buy or lease a 2012 model and had researched only that vintage. Overall, no complaints. I look forward to my next visit to Don Miller. These are real people, not fake sales guys who paste on a happy face over their usual cynical ones. They really believe in the cars that they are selling and servicing, and it shows.

When the time arrived to look for A replacment for our forester we decided to return to Don Miller to look and see what will fill our need at this time. The service we recieved was nothing but the best. In our search there were some challenges and all the sales people were there to find the correct SUB. for us. THANKS

Shannon Marcott was totally professional and pleasant to work with in helping me purchase my second Subaru, a 2013 XV Crosstrek... sweet vehicle! And Michael Christiano went more than the second mile in handling the partial financing I needed to complete the deal. A joy to work with both gentlemen. I look forward to continued support in maintaining this vehicle with assistance from Terry Streeter and the Don Miller Service Deptment.

I worked with Shannon to arrange purchase of my new BRZ from across the country and even despite the distance it was one of the easiest car buying experiences I've ever had. We agreed on all the details of the sale over the phone, then three weeks and 1500 miles later I showed up at the dealership and received everything we had agreed upon. As an added bonus, it seems like everyone at this place is an automotive enthusiast in one way or another. It was great to finally come across a dealership full of people that really had a passion for cars, it's something you don't see too often and it made me feel good about buying from them. Next time you're in the market for a car, give these guys a chance, I think you will be happy that you did.

All employees we dealt with were very friendly, helpful, and did not pressure us at any time. Loan representative helped us get a much lower rate than expected, and gave us excellent advice. Car was clean, ran very well, and competitively priced .

We recently bought a used 2009 Subaru Legacy from Don Miller Subaru East. The vehicle was in excellent condition and we are extremely satisfied with the vehicle and service that we received at Don Miller. We had a great shopping experience with Bruce Fischer, and we highly recommend him. Bruce was very helpful, honest, and answered all of our questions. We spent over 3 hours looking at and test driving many vehicles. Bruce was very patient and attentive. We felt valued and were not pressured into a purchase. We strongly recommend visiting Don Miller Subaru East and asking for Bruce Fischer if you are interested in purchasing a new or used Subaru.

Overall a very pleasant car shopping experience. We were quite sure we wanted a Subaru before we went to this dealer, but felt even more confident after dealing with the Salesman and Finance Consultant.

I purchased a new car from Don Miller East about three months ago. The overall experience was excellent. Our salesman, Tim Bisbee was friendly, courteous, and car savvy. He was a good listener and willing to negotiate without undue pressure. In fact, I found the whole experience to be so good that I brought my sister there to purchase a new car just last week. I would also like to thank John and the financial man, Michael for their commendable efforts. Nice job gentlemen, you made the process fun and easy.

Second new Subaru in 6 months from Don Miller and Tim. No pressure sales, fast and friendly. Tim knows cars, great to deal with. Mike is the best at finance and makes it a painless process. Great for service too!.