Our Response to COVID-19

Covid-19 Update

All your Don Miller locations are open for all of your automotive needs.   

In order to protect the health and safety of our customers, team, and community, our Don Miller vehicle sales associates are available mostly by appointment,. However, we also welcome drive-in visits. Please call 877-257-3233 to speak to a New Car sales associate or 844-832-6234 to speak to a Pre-Owned sales associate. 

Our service departments are open for service by appointment. Please call 866-980-6202 to speak  directly to our Service Department and we'd be happy to assist you.

Don Miller Body Shop is open and available for drop off, pick up and estimates. Please call 608-258-3555 to speak directly to our body shop team.

Additional safety measures we are taking:
  • We have limited indoor seating to support social distancing. We also have outdoor seating on our patios.
  • When you arrive, please park in front of our service reception area. Our staff will greet you outside and check in your vehicle while you remain in your vehicle. 
  • Loaner vehicles are available for all your Service Department needs, including oil changes! 
  • We have temporarily suspended shuttle service. 

We appreciate your patience and understanding during this time. We will do our best to make your vehicle purchase and service experience safe and seamless.

Don Miller Subaru East is Committed to
Keeping Our Customers and Employees Safe

Here at Don Miller Subaru East, helping to keep our customers and team members safe and healthy is out chief concern. So, we're returning to business with enhanced safety measures to help keep you and our employees healthy. These measures include adjusting schedules, ramping up our cleaning process, and more to create a healthier, more sanitary environment here at our Subaru dealership.

We are continuing to monitor information from the CDC as well as state health authorities so that we are up to date on the best practices for making our dealership a safer, healthier place to be. Here is a closer look at some of the extra steps we're taking to help keep our community well:

Showroom Experience

We're limiting the capacity of our showroom to make it easier to practice social distancing. Additionally, we are strongly encouraging that our customers schedule sales appointments ahead of time so that we can provide you with the best possible customer service when you arrive.

Sanitization Efforts

  • Adhering to CDC-recommended six feet of social distancing between team members and customers
  • Daily thorough cleanings our facilities
  • Sanitizing surfaces and touch points
  • Providing our employees with handwashing instructions as well as emphasizing the importance of staying home if they feel unwell
  • Making hand sanitizer available for use at our dealership

Online Resources

We offer a wide range of tools to help you navigate the process of shopping for a car or scheduling appointments online from the comfort of home. Whether you're researching new cars, looking for information on parts or service, or connecting with our team, you can use our selection of online resources to help you find what you need.

Hear What Our Satisfied Customers Have to Say

Curious about what your fellow Subaru drivers have thought about their experience working with us? Check out our testimonials to learn more about how we're serving our customers and providing a dealership experience that inspires confidence.


  • Monday9:00AM - 8:00PM
  • Tuesday9:00AM - 8:00PM
  • Wednesday9:00AM - 8:00PM
  • Thursday9:00AM - 8:00PM
  • Friday9:00AM - 6:00PM
  • Saturday9:00AM - 5:00PM
  • SundayClosed

Customer Testimonials 

"My wife and I visited Don Miller Subaru East on at least three separate occasions before deciding on our car. Blaine and the rest of the staff were friendly, patient, and low-pressure. I also appreciated their stringent use of PPE as we all navigate through this COVID-19 pandemic together."
Mrobinson, DealerRater, August 17, 2020

"Wonderful experience working with Conor at Don Miller Subaru. He took the time to listen to my needs and worked to find the vehicle I wanted right from the start. The communication was fast and made it really easy to purchase our new car, even under Covid guidelines and social distancing protocols. He has followed up multiple times since buying the car to make sure we're 100% satisfied and even sent me YouTube links to help me learn more about my car! Excellent experience with Conor and Don Miller Subaru East!"
Kristin Hanson, Google, August 14, 2020

"Just purchased my FOURTH vehicle from this Subaru dealer and I am very happy with the transaction from beginning to end! My sales associate spent time with me considering the models and talked through the options and accessories. The finance specialist assisted with all of the necessary paperwork making that an easy process. The detailing of the car ensured every surface was clean and ready for the new owner. And everyone made the extra effort to keep the dealership, it's customers, and its staff safe during this time of necessary social distancing. All went well, very happy with the new vehicle and my car-buying experience."
D P, Google, August 12, 2020

"COVID safety procedures were far superior to other dealerships we visited. Blaine was a great salesperson to work with and I would definitely recommend this dealership to anyone interested in a Subaru."
Jaren Sturdevant, Google, August 10, 2020

How Can We Help?

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  1. Don Miller Subaru East

    5401 High Crossing Boulevard
    Madison, WI 53718

    • Sales: 608-258-3600
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Get in Touch

  • Contact our Sales Department at: 608-258-3600
  • Monday9:00AM - 8:00PM
  • Tuesday9:00AM - 8:00PM
  • Wednesday9:00AM - 8:00PM
  • Thursday9:00AM - 8:00PM
  • Friday9:00AM - 6:00PM
  • Saturday9:00AM - 5:00PM
  • SundayClosed